Author

Dr. Richard Schuttler

A customer-driven & quality-focused

innovative teacher, public speaker, & author

“I’ve been in a lot of management training at many different hospitals and this was by far the best and most practical day I’ve ever sat in!”

~ CFO, Good Samaritan Hospital, San Jose, CA

Recent work

· International public speaker, consultant, and author

· Fortune 1000 Senior Leadership Team with four years as Dean of the doctoral program for the largest private university in the United States, the University of Phoenix. Experience includes direct oversight of two successful online and residency doctoral programs (Doctor of Management in Organizational Leadership and Doctor of Business Administration) that experienced 200% growth in three years. He also was in charge of the daily orchestration of the budget, staff, and implementation processes that contributed to 80% growth at the largest accredited, private university (Business Week’s 2004 #3 Hot Growing Companies).

· Resaerch Partner - Co-author Supervisor Leadership and Communication Inventory (www.slci.ws).

· Executive mentor and coach for faculty and students from around the world in a variety of professional settings. Experience includes more than 20-years of diversified, domestic, and international management/leadership improvement expertise within academic, federal/state governments, and award-winning Fortune 1,000 environments.

· Facilitator for The Sloan Consortium, A Consortium of Institutions and Organizations Committed to Quality Online Education

Client List Includes

« Delta Air Lines, Inc.

« University of Phoenix

« The Sloan Consortium - MIT

« DCT International Hotel and Management School, Vitznau, Switzerland

« Grand Canyon University

« California Council for Excellence

« California Board of Pharmacy

« Central Southwest Services of Texas

« California Employment Development Department Center, San Diego State University

« Concordia University, Irvine, CA

« Rancho Mirage, CA Chamber of Commerce

« JCG & Associates, Knoxville, TN

« H & H Legacy Productions, LLC

« NCAA

« Good Samaritan Hospital, San Jose, CA

« Flores Rentals (Aaron Rental, Inc)

« Raffles Education Group, Hong Kong, China

« University of Applied Sciences, Ansbach, Germany

« On-Semiconductor, AZ

« Arizona Quality Alliance

« The Institute for Transformative Thought and Learning, AZ

« Quinsigamond Community College, MA

« Tailor Made Vending, Hawaii

« Upper Iowa University

« Filipino American Multi Ethnic Society, HI

« Master Events Planners, Hawaii

Background

· Extensive and proven experience in risk management and process improvement strategies

· Academic accreditation and corporate training assessment skills

· Instructional designer and curriculum eveloper

· Quantitative and qualitative research background, with experience applying research methods in organizational leadership, risk management, and quality improvement philosophies

· Senior Judge for the California Team Excellence Award program

· Judge and Senior Examiner for the Arizona, California, and Hawaii State Quality Award Programs (Malcolm Baldrige criteria)

· Retired Navy Officer of 23-years active duty. Military career – advanced electronics field supporting Cryptology in National Security

Other Publications

· Lifetime Medical Organizer (co-author & editor) – 2008

· Million Dollar Attitude (co-author & editor) – 2007

· Online Assessment and Measurement: Foundations and Challenges in Distance Learning: A Mixed Approach to Online Curriculum Development and Assessment (contributing author) – 2005

· Working in Groups: Communication Principles and Strategies
(co-author) – 2000. Over 1,500 copies sold.